WiFi stopped working

T3DDy

Hello,
I have the “Beelink AMD Ryzen 5 5560U (6C/12T, up to 4.0GHz), SER5 Mini Computer Wi11 Pro, 16G DDR4 RAM/500G M.2 NVME SSD, triple displays, DP1.4, HDMI, USB3.0, WiFi6, BT5.2,” and from one day to the next, the Wi-Fi stopped working. It no longer connects to the router. All other devices are working, and a router defect can be ruled out. Should I reset the PC to factory settings? If so, how do I do that? I don’t know if Windows could have replaced the Wi-Fi drivers. I found a “Driver” folder under C:\ and tried to use it in Device Manager, but without success. My idea would be to reset the device to its factory settings to rule out a software conflict. The hardware may be broken.

Best regards

T3DDy

Installing this driver https://www.intel.de/content/www/de/de/download/19351/intel-wireless-wi-fi-drivers-for-windows-10-and-windows-11.html solved the problem.

T3DDy

Unfortunately, the problem has not been solved. It’s not working again today. I still need help.

Beelink CS-June

T3DDy

Hello there,

Could you please send us a picture of SN code(two lines) at the bottom of machine ?

You can try to clear CMOS :Please turn off the PC , unplug the power supply and HDMI cable , and press the CMOS pinhole for about 10 seconds. Ten minutes later, plug the power supply and HDMI cable, turn on the PC again.

Please wait about one or two minute, if you can go to the system.
Please repeatedly press delete key as soon as your restart the PC, go to BIOS. Go to Boot option, enable fast boot, press F4 to save.
Here is the tutorial ：https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms

Have a nice day~

T3DDy

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Before performing the CMOS reset, the following worked: I disabled and then re-enabled the Wi-Fi network adapter in Device Manager. After that, everything worked. If this does not work consistently, I will perform the CMOS reset.

Beelink CS-June

T3DDy

Hello there,

We will wait for your update.

You can also try to update the wifi driver by our files.

Here is the driver file for your machine: https://url.bee-link.cn/SzSO

The tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb

Have a nice day~

T3DDy

Everything has worked fine until now. Now suddenly nothing works again. It’s just disappointing.
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edit: I think I’ve found the cause, but I’ll continue to monitor it. When my laptop was started, the Beelink lost its connection. I’ve now set the router so that the Beelink always receives the same IP address. The first attempt looked successful.

Beelink CS-Rose

T3DDy

Sorry for inconvenience to you.

Please try to plug and unplug the network card:https://url.bee-link.cn/sF2l