Problem with my GT KING

My GT King pro is freezing video sometimes and lost connection of external storage, please how should I fix this problem?

Ezeoba
Please provide a photo of your machine’s bottom casing so we can assess it.

Beelink CS-George Image description
It freezes video everytime and sometimes will not detect external storage, please I need help

Image description

The media player is freezing video and sometimes will detect external storage

Hello good morning, please I have uploaded the picture of the back cover of my GT KING Pro.
Can you send me the link?

Ezeoba
Please try updating the firmware: url.bee-link.cn/Y9yO
tool: url.bee-link.cn/w367
Tutorial :url.bee-link.cn/cIcR

Ezeoba
You’re welcome.