SER5 PRO Ryzen 5800H firmware update

jeduardo

Hey all, I never updated the firmware for this one, but I’m facing some instability where an upgrade could be the answer

Model: SER5 PRO-E-32500EJ0W64PRO-D
SN: D58003GG40617
BIOS Version: 5800H502
Build date and time: 02/15/2023 15:53:28
Bottom version: 2.22.1282

jeduardo

I could trace the problem I have to the CPU boost function, like in this thread but in Linux, which is what I’m using for this beelink. It the boost is on, as soon as the CPU is blocked to more than 4ghz the beelink freezes or reboots. Would a BIOS update help me with this?

Beelink CS-June

jeduardo

Hello there,

Your machine‘s BIOS version is the lastest.

Here are some potential solutions：

1、Please take out the RAM ,please clean the contacts of the RAM with a rubber. Here is the tutorial https://mega.nz/file/XqZX0TIR#_DtO2oa4aRP4bWtvxgKLj4QGhBpQ959cg5U3Yw4u1Cc
Next,please take out one RAM and leave the other one in it to test if the RAM is defective or not.
When testing, please turn on the PC, and wait about one minute, if you can go to the system, Please repeatedly press delete key as soon as your restart the PC, go to BIOS.
Go to Boot option, enable fast boot, press F4 to save. （If the PC comes with onboard RAM, you can ignore this solution ）

2、Please change another power supply.

3、Please reinstall the system.

Please remember to backup the data.

Have a nice day~