mcabona
Hello there,
Could you please send us a picture of SN code(two lines) at the bottom of machine ?
Then we will send you the lastest BIOS file.
It is recommended that you can go to Microsoft official website to download the lastest win11 PRO system file to reinstall, this is the tutorial: https://url.bee-link.cn/74zu
Please remember to backup the data.
Have a nice day~