SEi12 needs to clear CMOS to turn on

mosaic

Hello. I just bought a SEi-12-A. Works perfectly fine until I shut the system down and try to turn it on again. I always need to clear CMOS to power it back up. Please help me. Thank you!

Beelink CS-Ian Chan

mosaic Hi , There
Please send us a picture of SN number and BIOS version .
We will check if it needs to update.
Here`s how to check your BIOS version:
https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ

Please take out BIOS battery ,and reseat it after 30 mins.
See if that makes it work .

mosaic

Update: It won’t turn on now ☹️

Beelink CS-Ian Chan

mosaic
Hi , There
Your SN code picture is not very clear , would you like to send again ?
Does it turn on after CMOS ?

mosaic

Before it was turning on when I reset cmos. But right now, it’s totally dead.

Beelink CS-Ian Chan

mosaic
Hi , There
Your BIOS is the latest .
Please make sure you did cmos right .
CLR CMOS
First, please unplug the power supply and HDMI cable.
Secondly, Please hit the “CLR CMOS” button/hole for about 10 seconds.
For some models the CMOS hole could be in the Audio port .
Please wait until 10 minutes later (THIS IS VERY IMPORTANT),
Then plug the power supply and HDMI cable back in, turn on the PC again,
once turn on the PC, you will need more than one minute to wait for the PC to enter the system.
See if it works. Please try few more times.

If the problem persists, Please try other solutions:
（ With onboard RAM , Please skip the RAM solutions）

1.Please take out the RAM ,please clean the contacts of the RAM with a rubber. Here is the tutorial https://mega.nz/file/XqZX0TIR#_DtO2oa4aRP4bWtvxgKLj4QGhBpQ959cg5U3Yw4u1Cc or https://mega.nz/file/7nwDmCaL#UyzSmVkqJG8HW9dhjHhLkkzdP9gt2Br3xyCG1SCdbrA

Please leave only one RAM and without SSD inside. See if working.
When testing, please turn on the PC, And wait about one minute. Please try each RAM .
.Please take out the SSD and reseat it firmly.

4.Please take out BIOS battery ,and reseat it after 30 mins.
See if that makes it work .