Shane Sorry for the inconvenience.Could you please send us a photo of the SN code(two lines) at the bottom of the machine ?
The issue you’re facing with your SER5 MAX not being detected over Ethernet is likely related to driver compatibility or BIOS settings after installing Umbrel. Here’s a step-by-step troubleshooting guide:
Check BIOS Settings (First Step)
- Power on your SER5 MAX and press
Del to enter BIOS.
- Go to
Advanced → Onboard LAN Controller and ensure it is set to Enabled.
- Go to
Power Management and disable PCIe ASPM and Wake on LAN.
- Save settings and restart.