ME mini turns on but won't boot

Brutusreyle

Good morning,

A couple of days ago, my ME mini stopped responding. It wouldn’t touch the mouse or keyboard, so I had to turn it off by holding down the power button.
When I turned it back on, the only thing that happens is the white LED lights up and the fan starts, but nothing appears on the screen.

Specifications ME mini N150 16GB RAM 1TB:
• 9Y.4790833D10
• SN:YN1505CH20701
• ME mini-L-161TBEJ0W64-HD/XB

I have the following SSD configuration:
• Slot 4: Crucial P5 5000GB SSD (Proxmox OS)
• Slot 1: Kingston NV3 1TB SSD (Data)
• Slot 6: Crucial E100 1TB SSD (Data, supplied with the computer)
• All drives have been tested with CrystalDiskInfo and are working.

I have tried the following:
• Clearing the CMOS.
• Disconnecting the HDMI and Ethernet cables and trying to turn it on, but it doesn’t work.
• Changing the HDMI cable, disconnecting the Ethernet cable (both ports), and turning it on, but it doesn’t work.
• Changing the HDMI cable, connecting the Ethernet cable (both ports), and turning it on, but it doesn’t work.
• Changing the HDMI cable, connecting the Ethernet cable (both ports), and turning it on, but it doesn’t work.

The ME mini’s specifications are as follows:

Any ideas on how to get the NAS working again?

Thanks and regards.

Beelink CS-Rose

Brutusreyle

Here are some potential solutions:
①Please change another HDMI cable or power supply.

②Please take out the RAM ,please clean the contacts of the RAM with a rubber.
Here is the tutorial :[https://mega.nz/file/XqZX0TIR#_DtO2oa4aRP4bWtvxgKLj4QGhBpQ959cg5U3Yw4u1Cc]
Next,please take out one RAM and leave the other one in it to test if the RAM is defective or not. When testing, please turn on the PC, and wait about one minute,

if you can go to the system, Please repeatedly press delete key as soon as your restart the PC, go to BIOS. Go to Boot option, enable fast boot, press F4 to save. （If the PC comes with onboard RAM, you can ignore this solution ）

③Please check if the fan spins?

④Please tell us if the Keyboard light is on ?(Very important). If the keyboard light is on, it should go to the system, we need to troubleshoot HDMI or the monitor.

Brutusreyle

Hello again,
In response to the possible solutions:

As I already mentioned, I changed the HDMI cable, and the power supply can’t be changed since the ME mini has it integrated.
Regarding the RAM, it’s the same; it’s also integrated, so nothing can be done.
As I mentioned in the previous post, it’s the only thing that works, along with the power LED (white).
Nothing lights up on the keyboard or screen.

Regards.

Beelink CS-Rose

Brutusreyle
Please contact our after-sales team（support-pc@bee-link.com）. When sending an email, please describe your computer problem in detail, explain the troubleshooting steps you have taken, and attach images of the serial number (SN) and purchase record.