chrissan666
Helloi there,
Sorry for the trouble.
Could you please send us a picture of SN code(two lines) at the bottom of machine ?
May I ask if you unplugged the power cord and HDMI cable when trying to clear CMOS?
We suggest that you could contact our customer service email to discuss the malfunction of the machine and the issues related to your need for a return - support-pc@bee-link.com
Have a nice day~
