khadkevich
Hi , There
Will other USB disk cause this kind of problem ?
Please try some solutions here :
Please send us a picture of SN number and BIOS version .
We will check if it needs to update.
Here`s how to check your BIOS version:
https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ
CLR CMOS
First, please unplug the power supply and HDMI cable.
Secondly, Please hit the “CLR CMOS” button/hole for about 10 seconds.
For some models the CMOS hole could be in the Audio port .
Please wait until 10 minutes later (THIS IS VERY IMPORTANT),
Then plug the power supply and HDMI cable back in, turn on the PC again,
once turn on the PC, you will need more than one minute to wait for the PC to enter the system.
See if it works. Please try few more times.
Please uncheck the save energy in the device manager—universal serial bus controller–USB hub—properties–power management—uncheck “Allow the computer to turn off the device to save power”
Disable Fast Startup
In Control Panel, click the Power Options. Select the Choose what the power buttons do. Uncheck the “Turn on fast startup.”, click save changes.