`<h2>[BUG REPORT] GTR9 Pro — Hard Freeze & Instant Reboot On First Local AI Run After Cold Boot (BIOS GTRP112)</h2> <p>Hi Beelink Support and Forum Engineers,</p> <p>I am experiencing a highly specific, reproducible hardware power-delivery issue with my Beelink GTR9 Pro mini PC. The system suffers a sudden hard freeze and an instantaneous reboot, <strong>but only during the very first local AI workload execution after the device is powered on from a cold state.</strong></p> <hr /> <h3>📋 System Specifications</h3> <ul> <li><strong>Model:</strong> Beelink GTR9 Pro (Revision Version 1)</li> <li><strong>Processor:</strong> AMD Ryzen AI Max+ 395 (32 CPUs) 3 .0GHz</li> <li><strong>Graphics:</strong> Integrated Radeon 8060S</li> <li><strong>Memory Configuration:</strong> 128GB RAM (Configured as 64GB System RAM / 64GB Dedicated VRAM via AMD Adrenalin)</li> <li><strong>OS:</strong> Windows 11 Pro 64-bit (Build 26200)</li> <li><strong>Current BIOS:</strong> GTRP112 (Updated cleanly from GTRP110)</li> </ul> <hr /> <h3>🔄 The Exact Reproducible Pattern</h3> <ol> <li><strong>The Cold-Start Crash:</strong> Turn on the PC from a completely powered-off state. Open Photoshop or Topaz Gigapixel AI. Run any local AI model (e.g., Photoshop “Remove AI” or a heavy upscale). The system instantly freezes, cuts power, and reboots.</li> <li><strong>The “Perfect Run” Post-Reboot:</strong> Once the machine automatically restarts and returns to Windows, running the exact same local AI tool on the exact same file works flawlessly. It will continue to work perfectly for hours without a single crash, regardless of how many heavy AI tasks are thrown at it.</li> <li><strong>The Reset:</strong> The crash behavior only returns if the device is shut down completely and turned back on again.</li> </ol> <hr /> <h3>🛠️ Troubleshooting Attempted So Far</h3> <ul> <li>Successfully flashed the latest <strong>GTRP112 BIOS</strong>.</li> <li>The issue occurs regardless of VRAM allocation (tested at both default and maximum 64GB configurations).</li> <li>Windows Power Plan is forced to <strong>“High Performance”</strong> to try and stabilize power transitions.</li> <li>Clean uninstalled and updated all official AMD graphics and NPU driver suites.</li> </ul> <hr /> <h3>🔍 Technical Analysis for Beelink Engineers</h3> <p>This highly specific symptom strongly indicates a hardware power delivery initialization fault rather than a software or driver bug:</p> <ul> <li><strong>In-Rush Current / Capacitor Droop:</strong> On a fresh boot from a powered-off state, the motherboard VRMs (Voltage Regulator Modules) or power rail capacitors are likely not fully conditioned or optimized for sudden transient power spikes.</li> <li><strong>The Surge Trigger:</strong> When the APU attempts to pull maximum wattage instantly from an idle state to process the heavy 64GB VRAM/NPU matrix calculations, it causes a severe voltage drop. This trips the motherboard’s Over-Current Protection (OCP) or Under-Voltage Protection (UVP), forcing an instant reset.</li> <li><strong>Why it works after reboot:</strong> Following the hard reset, the power rails remain energized, or the power management controllers adjust their voltage offsets, allowing the system to handle the massive burst load successfully from that point forward.</li> </ul> <hr /> <h3>❓ Requested Support From Beelink Engineers</h3> <ol> <li>Is there an updated AGESA / CPU microcode patch or an internal beta BIOS / EC (Embedded Controller) firmware that alters the VRM power-up states to prevent this cold-boot voltage drop?</li> <li>Are there specific power management or telemetry settings in the <code>Advanced -> AMD CBS</code> BIOS menu that can be tweaked manually to soften the initial load spike?</li> </ol> <p>Thank you, and I look forward to your engineering team’s guidance on how to stabilize this Strix Halo power transition!</p> `

GTR9 Pro (Ryzen AI Max+ 395) - Hard Freeze & Instant Reboot

Hi , There

Please send us a picture of SN number and BIOS version .
We will check if it needs to update.
Here`s how to check your BIOS version:
https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ