Ser9 Ai 9 HX 370 64GB, front USBC having issues recognizing external drive

Beechain

Ser9 Ai 9 HX 370 64GB, front USBC having issues recognizing external drive and hangs computer until I unplug it. Plugging in the back usbc works fine. This happens with two diff enclosure, and seems like certain usbc cables speeds may be a factor, not sure. Is this a driver issue with the front pcb? Have you seen this before?

Beelink CS-June

Beechain

Hello there,

Could you please send us a picture of SN code(two lines) at the bottom of machine ?

You can try to clear CMOS : Please turn off the PC , unplug the power supply and HDMI cable , and press the CMOS pinhole for about 10 seconds. Ten minutes later, plug the power supply and HDMI cable, turn on the PC again.
Here is the tutorial ：https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms

Please update the chipset driver

We will send you the corresponding driver file after receiving your SN picture.

Here is the tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb

Have a nice day~