Windows key & serial lost after BIOS update – SER5 SN Y57004GG60205

imtiyaz

Hi Beelink Support Team,

I own a Beelink SER5 mini PC (AMD Ryzen 7 5700U).

Original Serial Number: Y57004GG60205
Current BIOS version: SER5H512 (06-09-2024)

I updated the BIOS to SER5H512 via UEFI Shell. After the update,
the BIOS lost all device-specific DMI/SMBIOS data:

Serial Number now shows “Default string”
UUID now shows 03000200-0400-0500-0006-000700080009
The embedded Windows OA3 product key is missing
(OA3OriginalProductKey is blank in PowerShell)

Because of this, my pre-installed Windows 11 Pro no longer activates
(error 0xC004F034) and the digital license no longer matches the
hardware ID.

Please help me with:
1) The original Windows 11 Pro activation key for serial
Y57004GG60205, and
2) A BIOS/DMI tool or factory BIOS file to restore the original
Serial Number and UUID.

I have attached a photo of the SN label from the bottom of the PC.

Thank you.

Beelink CS-June

imtiyaz

Hello there,

I have sent the windows key and new BIOS file for you, please check your PM.

Regarding the issue of modifying the UUID in the BIOS, it is recommended that you refer to this tutorial: https://url.bee-link.cn/lXd9

Have a nice day~