Dear Beelink Support Team,
Thank you for your reply. I understand that my machine belongs to the 零刻 (mainland Beelink china brand) and that official aftermarket channels are handled separately.
However, since both brands share the exact same hardware blueprint, I am not asking for a warranty claim or a physical replacement from you. I only need a brief technical confirmation from your global engineering expertise regarding the system fan issue I mentioned in my initial question.
As stated before, my bottom system fan does not spin during CrystalDiskMark/MemTest64 stress tests under high temperatures, and it only twitches/shudders slightly upon power-on.
Could you please at least answer this simple technical question: Is this specific fan behavior normal for the SER7 architecture, or does it definitively indicate a faulty hardware issue (faulty fan or EC power failure)?
Your quick confirmation on this technical behavior will help me immensely before I contact the domestic team or purchase a third-party part.
Looking forward to your professional technical feedback.
Best regards,
