JonA
Thank you for your letter and interest in our machine.
You can reinstall Windows 11 on the Microsoft website.
Here is a tutorial: https://url.bee-link.cn/74zu
If a product key is required for activation after reinstalling the system, you can send us the machine’s serial number (SN), and we will send you the product key.
After receiving the SN, we can also send you the driver files.