Beelink won't boot any operating system.

Luiz

My Beelink SER5 Pro won’t boot into any operating system; I’ve already installed Windows 10, 11, and Ubuntu Linux. It shuts down about 30 seconds after I start interacting with it—it stays on if left idle, but as soon as I use the mouse or keyboard, it shuts down in less than a minute. How can I fix this?

I’ve already tested the RAM, SSD, NVMe drive, changed the power supply, cleared the CMOS using the power button, and still nothing.

SN: D58003GH40944
SER5 PRO-E-16512EJOW64PRO-D

BIOS Version 5800H502

CPU Information
AMD Ryzen 75800H with Radeon Graphics
8 Core(s)

Beelink CS-June

Luiz

Hello there，

We suggest you try let stand the BIOS battery 1 to 2 hours to install back to try again, this is the tutorial: https://mega.nz/file/fz5HHaZQ#8HXWZaZD4SoqnkIuhsBeapSo6Kt4kzXNIyiTS1ORY8w

Have a nice day~

alexiaamber

Beelink CS-June

Hello there，

We suggest you try let stand the BIOS battery 1 to 2 hours to install back to try again, this is the tutorial: https://mega.nz/file/1000games fz5HHaZQ#8HXWZaZD4SoqnkIuhsBeapSo6Kt4kzXNIyiTS1ORY8w

Have a nice day~

Thanks for the suggestion. Before trying the BIOS battery procedure, could you clarify whether the 1–2 hour wait is intended to fully discharge/reset the BIOS settings? Also, should the PC be completely disconnected from the power adapter during that time?

Beelink CS-June

alexiaamber

Hello there,

Sorry for your waiting.

Yes, the static battery is used for complete discharge or reset.

Additionally, during this period, the computer needs to be completely disconnected from the power adapter.

Have a nice day~