Hello, I have a SER5 MAX 5800H with Ryzen 7 processor and Windows 11 Pro 23H2. I have a GPU problem that makes me not able to run the Radeon drivers. When I install the driver, my screen goes black and my computer restarts without success. I tried several things: Update the BIOS with the correct version provided by Beelink forum support Reinstall Windows Test different versions of AMD Software and Radeon drivers Test multiple monitors and cables (HDMI and DisplayPort) Remove dust Thanks in advance for the help!

Graphics card driver problem with my SER5

PsyntH

Hello, I have a SER5 MAX 5800H with Ryzen 7 processor and Windows 11 Pro 23H2.
I have a GPU problem that makes me not able to run the Radeon drivers.
When I install the driver, my screen goes black and my computer restarts without success.
I tried several things:

Update the BIOS with the correct version provided by Beelink forum support
Reinstall Windows
Test different versions of AMD Software and Radeon drivers
Test multiple monitors and cables (HDMI and DisplayPort)
Remove dust
Thanks in advance for the help!

support4

PsyntH HI there
Please try this and make sure you do it with all cables off
CLR CMOS
First, please unplug the power supply and HDMI cable.
Secondly, Please hit the “CLR CMOS” button/hole for about 10 seconds.
Please wait until 10 minutes later (THIS IS VERY IMPORTANT),
Then plug the power supply and HDMI cable back in, turn on the PC again,
once turn on the PC, you will need more than one minute to wait for the PC to enter the system.
See if it works. Please try few more times.