Kim Good day. I want to install a 2.5 hdd but somehow it wont fit with the enclosure. Will it affect if I do not add the enclosure back so my hdd fit?
support6 Hello there, what kind of HDD did you install?for SER5 PRO 5800,it can support the max capacity is 2TB 2.5″ HDD(7mm).
Kim ![![Image description](https://bbs.bee-link.com/assets/files/2024-10-23/1729686964-419300-img-20241023-203511.jpg) ](https://)
support7 Thanks for your letter and sorry for the late reply., maybe your hdd is too thick, you could try to leave the back case off and then see if that could work, normally no issue
support10 Hello Kim, You are welcome. We are happy to help you. If you have any questions , please feel free to contact us. Have a nice day!