Windows 11 Product Key Beelink GTR5 Mini PC

m.fehse

Hello BeeLink Team,

I recently reset my Beelink Mini PC, and now my Windows 11 is no longer activated. Could you please advise on how I can retrieve the Windows 11 product key, or suggest a method to reactivate Windows on my Beelink Mini PC? We purchased this PC via Amazon, and I have attached the invoice (in the email) for your reference.

Additionally, I sent an email to pc-support@bee-link.com requesting the Windows 11 product key for the Beelink GTR5 Mini PC. Unfortunately, I did not receive any automatic confirmation of receipt nor a response to my query. Is it standard practice not to receive confirmation for support emails at BeeLink?

Could you please confirm if my previous email was received and provide an estimated timeframe for a response?

Thank you in advance for your assistance. I am available for any further information you might need.

Best regards,
Matthias Fehse

support13

m.fehse Hello Matthias,
Pls send to our right email:Support-PC@bee-link.com
Have a nice day!

m.fehse

Thank you for the quick reply, my mistake, I must have made a small typo in the email address. I have now sent the email to the correct email address.

support13

m.fehse Hello Matthias,
You are welcome,and we are happy to help you.