TPM 2.0 and Firmware Protection Disabled

richard

I have TPM 2.0 and Firmware Protection both disabled.
How do I enable both features?

support7

hello, you could enable it in the bios

richard

Hello, I enabled TPM 2.0 in the BIOS, but I am still not getting the firmware protection. Can you please show me how to enable firmware protection?

support6

Hello there,
could you send us a picture of the SN on the bottom of the PC?so that we can help you better.

richard

Image description
Hello, I enabled TPM 2.0 in the BIOS, but I am still not getting the firmware protection. Please show me how to enable firmware protection.
Thank you!

support6

Hello there,
could you send us the main page of the bios?this is the tutorial:https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ
so that we can help you better.

richard

Image description
Hi,

Please see attached photo.

richard

Sorry photo wasn’t clear. Now updated. Image description

richard

Image description
Not sure why photo is not clear…trying again

richard

Trying again Image description

richard

All photos shrunk. Not sure why, but here it is the info.

BIOS Vendor: Vendor American Megatrends
Core Version: 5.29
Compliancy: UEFI 2.8; PI 1.7
Project Version: 1AZKH 0.26 ×64
Build Date and Time: 06/13/2024 16:37:38
BIOS Version: SER8P5C8V27
CPU INFO: AMD Ryzen 7 8845HS w/Radeon 780M Graphics 3800MHz
Serial Number: Y88454IG0842
Product UUID: D7975E80-303B-11EF

support6

Hello there,
If you’ve already attempted the solutions mentioned and are still facing the issue, you could try the following:
Check for any third-party software or utilities that might be influencing the Firmware Protection settings. Uninstall or disable them temporarily to see if that makes a difference.
Reset the device’s settings to their default values. But be cautious as this might erase some customizations you’ve made.
Examine if there are any power management settings that could be affecting the Firmware Protection functionality. Adjust them if necessary.
It could also be worth looking into whether there are any recent changes to your system configuration, such as new hardware installations or driver updates. Reverting these changes one by one might help identify the culprit.