GTi14 185H CPU Performance Issue

towor

I’ve been getting significant frame drops in CS2 and have an average fps of 150.
I’m currently using the GTi14 with a 4070 on the eGPU dock.
I tried tweaking around the bios and power plan but only saw a small performance boost.
I ran benchmarks and realized only the CPU was performing way below average.
Did anyone else run into this issue and have a fix for it?

support1

towor Hi there,

① Please update the graphic driver. Please go to NVIDIA official website, and download the correct driver according to your EX model and serial number. https://www.nvidia.com/en-gb/drivers/

② Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of Main page, we will check if you need to update the BIOS.

③ While playing CS2, open the Task Manager (Ctrl+Shift+Esc) and go to the “Performance” tab. Check if any other processes are using a significant amount of CPU resources. If so, identify and close those processes if they’re not essential. Additionally, monitor the CPU usage of CS2 itself. If it’s consistently at 100% or close to it, there may be an issue with the game’s optimization or a conflict with other software.

support1

If your PC connected to the EGPU, the performance goes down,and there are stutters in games, please go to device manager and disable integrated graphic.

towor

support1
The integrated graphic was already disabled.

gangage

It seems like there is a CPU performance limitation. The seller said that only the early models have this problem and that he could contact the manufacturer to resolve it. He sent the machine, but the other models had similar problems and eventually they couldn’t resolve it. They offered to refund me, but I decided to just keep it. I don’t know if a future bios update will fix the performance issue.