beelinkattendotnet The audio stop working on my device, it says no audio device is present. It was working up till a few weeks ago. SN: 1035G2LH40197 SEi-1035G1-16500010W64PRO-V13 Are there any updates available? Thank you.
support1 Hello there, Sorry for the trouble. Don’t worry, the PC has one-year warranty. Could you please send us a picture of SN on the bottom of the PC and a picture of purchase record ? Let’s do some troubleshooting. Here are some potential solutions: 1.Please right click window–click “”setting“—Sound—-more sound setting –click “playback”–right click speaker—properties–controller information —properties—update the driver. You also need to check if the speakers is disabled or not in the playback setting. Here is alternative to troubleshoot the audio problem. https://thegeekpage.com/fix-this-device-cannot-start-code-10-error-in-sound-devices-on-windows-10/#:~:text=%E2%80%9CThis%20device%20cannot%20start.,driver%20installed%20on%20your%20computer. Here is the driver for you to update, Here is the driver : https://url.bee-link.cn/nhiM Please turn off the PC , unplug the power supply, and press the CMOS button (or put the pin into the CMOS pinhole and press it ) for about 10 seconds , restart the PC after ten minutes. Here is the tutorial https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w or https://url.bee-link.cn/5FdW
