Gt King, crashing, stalling and rebooting itself

Noelc

hi all, im new here, hello,
i have a gt king android box that keeps crashing and rebooting itself, i have done a factory reset,
can anyone help please

support1

Noelc Hi there,

Could you please send us a picture of the SN on the bottom of the BOX ?

Noelc

support1 Image description

support1

Hi there,

Please update the firmware.
Here is firmware https://url.bee-link.cn/ZVMa
tool: url.bee-link.cn/w367
Tutorial :url.bee-link.cn/cIcR