928PO is the latest version.
Here is the firmware https://url.bee-link.cn/iZTl ,
tool: url.bee-link.cn/w367
Tutorial :url.bee-link.cn/cIcR
Here are some possible solutions for the issues you’re facing with your TV box:
- Air Mouse Disappeared after Network Reset
Re - pairing: The air mouse functionality might need to be re - paired with the TV box after the network reset. Look for a pairing button on the remote control (usually a small button that might need to be pressed and held for a few seconds). At the same time, check if there are any on - screen instructions on the TV box to initiate the pairing process. This process is similar to pairing a Bluetooth device.
Check Settings: Navigate to the settings menu of the TV box. Look for options related to input devices or remote controls. There might be a section where you can enable or disable the air mouse functionality. Make sure it’s enabled and configured correctly. Some TV boxes have different modes for the remote control, such as basic remote mode and air mouse mode. You may need to switch to the air mouse - enabled mode.
Update Firmware: If the problem persists, it’s possible that the firmware of the TV box or the remote control needs an update.
TV Box Reboots Instead of Shutting Down
Power Settings: Check the power settings of the TV box. There might be an option that is misconfigured, causing it to reboot instead of shutting down. In the settings menu, look for a “Power” or “Shutdown” option. Make sure the shutdown behavior is set correctly. Some TV boxes have different shutdown modes like “Soft Shutdown” and “Hard Shutdown”. Try selecting the appropriate option that actually powers off the device.
Software Glitch: A software glitch could be causing the improper shutdown behavior. Try performing a factory reset (but be aware that this will erase all your personal settings and installed apps). Before doing a factory reset, make sure you have a backup of any important data. If the problem started after a recent software update, it’s possible that the update introduced a bug. You can also try uninstalling any recently installed apps to see if they are causing the issue.
Hardware Issue: In some cases, a hardware problem could be causing the TV box to reboot instead of shutting down. Check if the power supply is stable and the cables are properly connected. If the TV box is overheating, it might also exhibit abnormal behavior. Make sure it’s in a well - ventilated area and not covered by any objects that could block the airflow.
