- #1
I just bought my GTi12 with 12900HK cpu a few days ago (BIOS 201 pre-installed) and my front USB A port (USB 3.2 Gen 2) is not working. I tried connecting various USB3 external SSDs as well as my phone to it but either they are not detectable at all, or GTi12 becomes very slow trying to read them and then says “Drive is not accessible.” That same SSD and my phone work fine when they are attached to other USB ports of this GTi12 or to my older computer. So it’s not the devices or the cables as I used both usb 2 and 3 cables. Both work when plugged through the back USB port, but none through the front usb port. However, the front usb port does supply power to my devices and usb port is there in device manager.
I tried some basic tricks like uninstalling the root hub driver which Windows reinstalls upon reboot as well as install latest Windows Updates, but the front usb port is still not functional.