Driver update detection from intel driver tools

cysi3

Hi ,

i recently received an update notification from intel driver tools for the graphic card.
i try to install the drive and the pc will be reboot every time and the latest update is not complete.
May i know the reason? or is there any way i can update the latest driver?

Thanks.

support1

cysi3 Hello there,
Please send us a picture of the SN on the bottom of the PC，
and which driver are you trying to update ？

cysi3

Hi,

Sorry for late reply.

Please refer to SN below:
Image description

i want to update intel graphic card.

support1

cysi3 Hi there,

Here is the driver for you https://url.bee-link.cn/dCVv

cysi3

Hi,

the latest driver is 32.0.101.6256
but the driver given 23.1.0.0

Thanks

support1

cysi3 Hi there,

Please disable the windows update. To disable the Windows Update service in Services Manager, please follow the steps below: Press Windows key+R.Type services.msc,then hit Enter.Search for Windows Update. Right-click on Windows Update, then select Properties. Under General tab, set the Startup type to Disabled. Click Stop.Click Apply, and then click OK.
Then click Recovery tab–First failure choose take no actions, second failure choose take no actions, subsequent failures choose take no actions.
Next, please uninstall the graphic driver in the device manager and reinstall the new one from intel website.