Beelink Mini Pc Model AZW SEi TPM issue with latest Windows 11 update 1/25

electech_poc

Hello I am having issues with my Bee Link AZW SEi mini PC. Can you help. I have been having many issues with it and very slow/incomplete bootups. I turn it on and it goes to black screen after I log into Windows 11. Sometimes I have to hit CTRL + ALT + DEL and launch task manager to get it to respond and then I run task EXPLORER.EXE and it then sometimes comes to life.

Where in BIOS can I get TPM turned on and Secure Boot to be enabled so I can install these updates from Microsoft? The version installed is EOL.
Pics attached of serial number etc. See https://1drv.ms/f/c/aca196f4e80be342/EkVphXNZIchMlobVDQmGCRoBeTR_1h-LqkgC0UfL8NIOvw?e=TcoeQx

Please help!

I even tried a reset from Windows 11 to try and use the factory recovery partition and then it restarts and goes into BSOD as seen as well for DRIVER_VERIFIER_DMA_VIOLATION

support1

electech_poc Hello there,

Please press delete key as soon as you turn on the PC, so that you can go to BIOS. Please send us a picture of the Main page.
We will check if you need to update the BIOS.