SER8 8745HS Audio

Exanova

Hi,

I recently bought the SER8 8745HS but the audio is not working. I installed the drivers here (https://dr.bee-link.cn/?dir=uploads%2FSER%2FSER8-8745) but it is still not working. Are there any ideas on what I can do?

Under device manager, I see a error for the multimedia driver. Image description

support7

Here are some potential solutions:
1.Please right click window–click “”setting“—Sound—-more sound setting –click “playback”–right click speaker—properties–controller information —properties—update the driver. You also need to check if the speakers is disabled or not in the playback setting.

Here is alternative to troubleshoot the audio problem. https://thegeekpage.com/fix-this-device-cannot-start-code-10-error-in-sound-devices-on-windows-10/#:~:text=%E2%80%9CThis%20device%20cannot%20start.,driver%20installed%20on%20your%20computer.
Please turn off the PC , unplug the power supply, and press the CMOS button (or put the pin into the CMOS pinhole and press it ) for about 10 seconds , restart the PC after ten minutes. Here is the tutorial https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w or https://url.bee-link.cn/5FdW