Hi, I have a SER4 computer and after running for 2 years decided not to power up by itself without reset of CMOS every time. When I shut it down either via windows/shutdown or power disconnect the power button would not respond to power it up. Initially, I could yank the power for 30 seconds, plug in in and the power button respond again. After a while, that no longer works, and the only way to power it on is to unplug power, reset the CMOS (sticking a paper clip into the reset), and plug in power again. Also, when it is running, pressing the power button does not seem to be recognized by windows. Windows just does not react to pushing that button. Things I’ve tried:
- Switch to a different power supply (higher power rating)
- Changing power setting behaviour of how the power and sleep button behave (sleep, hibernate, power off)
- Changing power settings to Best Performance (to minimize sleep/shutdown)
- Put it in hibernation, and use wire usb keyboard and mouse to wake it up. It works for a few months, then stop working - not responsive to keyboard to wakeup from hibernation (i tried connect to both front and back USB ports)
- The standard procedure - remove power, reset CMOS (stick a paper clip and press for 5 secs), leave power off for 10mins, plug in. This will fix it for one time only.
The last mode is the one I use now to power it on, and I’m worry it may get worse, or that CMOS reset button will wear out.
Computer: Beelink SER4 Ryzen Mini PC Windows 11 Pro AMD Ryzen 7 4800U
BIOS Information
BIOS Vendor: American Megatrends
Core Version: 5.16
Compliancy: UEFI 2.75 PI 1.6
Project Version: SER_V1. 14_P306M43_B_Lin
Build Date and Time: 03/24/2022 18:50:18
Access Level: Administrator
Customer Information
Manufacturer Name: AZH
Product Name: SER
Serial Number: ********
CPU Info: AMD Ryzen 7 4800U with Radeon Graphics
CPU Speed: 1800 MHZ
Memory Information
Total Memory: 16384 MB (DDR4)
