Ducthinhdtvt
Hello there,
Could you please send us a picture of SN code at the bottom of machine ?
Here are the possible solutions :
① Please go to the device manager to check if there is bluetooth driver, if no, please update the driver. Here is the driver source :https://dr.bee-link.cn/?dir= click the item model , then you can find the related driver.
Here is the tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb
② Please clear the CMOS. Please turn off the PC , unplug the power supply, and press the CMOS button (or poke the hole of CMOS with a pin) for about 10 seconds . Next, restart the PC after ten minutes. Here is the tutorial [ https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w] or [https://url.bee-link.cn/5FdW]
③Please right click the windows–computer management–double click Services–bluetooth–start the service.
④Please right click the windows —setting -troubleshooting —other troubleshooters— bluetooth—run , let the PC diagnose the problem and solve it automatically.
⑤.Please go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished.
⑥.Please try this software [https://mega.nz/file/X7hGVZwb#1tA5wEJhxH8BDtKxeB5qS2ZiIEUByAVZoOnzhSf4-Pg] or [https://url.bee-link.cn/meE5]
Have a nice day!