Hello,

I have tried to configure WOL on my SER8, apparently it was working when I did it, because I turned off the PC and after a minute I managed to wake it up, but after a few hours off, it does not wake up.

I have made the necessary settings in Windows, but I have not modified anything in the BIOS, is it necessary to change any setting? is there any manual for WOL configuration on the SER8?

Thanks in advance.

    danigarmoreno

    Hello there,

    Could you please send us a picture of SN code at the bottom of machine ?

    Here is the tutorial of WOL: https://lizong.buildin.ai/lizong/share/73b71823-22c6-4442-861f-c858bb136762

    Here are some solutions for the machine didn`t wake up from sleep:
    ①Please go to device manager—separately right click the keyboard and mouse–properties–power management–check “Allow the device to wake the computer”

    ②Please disable startup in the power option. In Control Panel, click the Power Options.

    Select the Choose what the power buttons do.

    Uncheck the “Turn on fast startup.”

    Select Save Settings.

    ③On your keyboard, press the Windows logo key and type cmd. Then click on Command Prompt and click Run as administrator. Click Yes when prompted with a User Account Control window. Type powercfg.exe /hibernate off && powercfg.exe /hibernate on and press Enter. Again, try to put your PC to sleep and wake it up to see if it functions properly.

    ④Tweak power settings

    1.On your keyboard, press the Windows logo key and R at the same time, then type powercfg.cpl into the box and press Enter.

    2.Click the chosen power plan and click Change plan settings.

    3.Click Change advanced power settings.

    4.Double-click on Sleep, then set Allow hybrid sleep in Off and set Allow wake timers to Enable.

    5.Click Apply > OK. Restart your computer, test on your machine again and see if it wakes up without fail.

    Have a nice day!

    Thanks, I will try the tutorial.
    I have sent you the SN via private discussion.

      danigarmoreno
      Hi there
      Thanks for your efforts, Please keep us posted.