djspinal
Hello there,
Here are the possible solutions :
① Please go to the device manager to check if there is bluetooth driver, if no, please update the driver. Here is the driver source :[https://url.bee-link.cn/SzSO]. Here is tutorial: https://url.bee-link.cn/wEmk
② Please clear the CMOS. Please turn off the PC , unplug the power supply, and press the CMOS button (or poke the hole of CMOS with a pin) for about 10 seconds . Next, restart the PC after ten minutes. Here is the tutorial [ https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w] or [https://url.bee-link.cn/5FdW]
③Please right click the windows–computer management–double click Services–bluetooth–start the service.
④Please right click the windows —setting -troubleshooting —other troubleshooters— bluetooth—run , let the PC diagnose the problem and solve it automatically.
⑤Please go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished.
⑥Please try this software [https://mega.nz/file/X7hGVZwb#1tA5wEJhxH8BDtKxeB5qS2ZiIEUByAVZoOnzhSf4-Pg]
⑦The latest bios private message has been sent to you, please check.
Have a nice day!
Best regards!
Yue
Customer Support