Here is GTi Series driver and BIOS download source https://dr.bee-link.cn/?dir=uploads%2FGTI

Dear Bee-Link Support, I recently purchased a Bee-Link GTi14 with the following specifications: 2TB hard drive, 96GB RAM, and an EX-Docking station for an external graphics card (Nvidia GTX 5070). After assembling everything, I powered on the computer with the preinstalled Windows 11 Pro. Since I prefer a clean installation, I formatted the drive and installed my own version of Windows 11. To my surprise, after installation the system could not detect any Wi-Fi networks, and connecting an RJ-45 cable did not enable wired internet either. Using the SHIFT + F10 command and running oobe\bypassnro, I was able to complete the installation, but I noticed that Windows did not recognize many drivers. I searched for help on the Bee-Link forum and found a driver package from what seemed to be official support. I successfully installed most of the drivers, but some of them still fail to install. Most importantly, I cannot install the network drivers, which means I still cannot fully use my new computer. I also found a link to download the official Windows 11 image for the GTi14 (usually hosted on Mega.nz). Unfortunately, the image is over 12GB, and Mega’s free account only allows 5GB downloads before forcing a 6-hour wait. In my case, the process took a total of 24 hours, and in the end the download failed as the speed dropped to 0kb/s. Because of this, I had no choice but to pay for a Mega.nz subscription just to download the file: GTi14_OS_24H2_Win11_PRO_BE200_8_USER_2024070801.rar However, after extracting it, I discovered that several key files were missing, making it impossible to create a bootable USB drive via the boot manager. The instructions provided were also unclear and not user-friendly. I strongly recommend that Bee-Link stop hosting critical system files on Mega.nz and instead use free and reliable alternatives, such as Google Drive, OneDrive, or similar services. This would save customers from unnecessary costs and frustration. At this point, trying to set up the GTi14 feels like going back to the Windows 95/98 era, hunting for drivers manually—something I did not expect in 2025. Had I known in advance about these issues with drivers and OS installation, I would have reconsidered purchasing this device. Could you please provide me with: A complete and working driver package (especially network drivers). A proper and verified Windows 11 Pro system image for the GTi14, with clear instructions on how to create a bootable installation USB. Clarification on whether the installation issues might be caused by having the EX-Docking station connected during the Windows installation, and if the computer should be disconnected from it when installing the OS. Thank you for your assistance.

ngne Hi there,please send us a picture of SN on the bottom of the PC. Thanks for the detailed informations and we are sorry about the inconvenience. Here is the driver for GTi14: https://url.bee-link.cn/qwOm Here is the image: https://url.bee-link.cn/N4Ao Here is the picture tutorial https://mega.nz/file/KjZHyIqB#0EEVnG_1fWYCq_qL7GUYFGuD7nKqlV8FZWu78SVGXS4 You could also try to clear CMOS:First,please unplug the power supply and HDMI cable. Please press the pinhole of “CLR CMOS” with a pin for about 10 seconds.Ten minutes later, plug the power supply and HDMI cable, turn on the PC again. May I know did you connect the docking station last time?

Beelink CS-Jane Dear Support, The links you provided are partially correct, but they do not solve the issue with the network card. The illustrated tutorial is also incorrect, because according to it, several files should be present, yet they are missing in the provided system image. In the meantime, I managed to resolve the problem myself and I now know what the issue was. The driver packages you provide are too outdated, and the GTi14 cannot find the proper driver for the network card. According to the hardware specifications, you used a network card with the Intel Ethernet Controller I226-V. It was enough to simply download the latest drivers from Intel’s website. After installation, the card immediately started working properly. Once I had internet access, Windows quickly found and installed all the other latest drivers.

ngne Hi there,thanks for the updates.About the tutorial,it is for referrence and the system files are normal. We will pass on the matter of the driver to the relevant personnel. We appreciate you sharing your experience with us and others on the forum who may have the same problem.

Beelink CS-Jane Hi there,please send us a picture of SN on the bottom of the PC. Thanks for the detailed informations and we are sorry about the inconvenience. Here is the driver for GTi14: https://url.bee-link.cn/qwOm Here is the image: drift boss https://url.bee-link.cn/N4Ao Here is the picture tutorial https://mega.nz/file/KjZHyIqB#0EEVnG_1fWYCq_qL7GUYFGuD7nKqlV8FZWu78SVGXS4 You could also try to clear CMOS:First,please unplug the power supply and HDMI cable. Please press the pinhole of “CLR CMOS” with a pin for about 10 seconds.Ten minutes later, plug the power supply and HDMI cable, turn on the PC again. May I know did you connect the docking station last time? Hey, thanks for sending all the info through. I’ll make sure to grab that SN picture from the bottom of the PC and send it your way. As for the driver and tutorial links, I appreciate it—super helpful! I’ll give the CMOS reset a shot as well, sounds like a good step to take. About the docking station—yeah, I did connect it last time. No issues there, but I’ll check it again just to be sure! Appreciate the support, and no worries about the inconvenience, it’s all part of the process. Let me know if there’s anything else you need from my end.

Gwendolyn Mueller Hi there,may I know the specific issue of your machine?

I have a Beelink GTi14, and after a recent Windows update, my Kinect v2 stopped working. In Device Manager, I now see a Generic SuperSpeed USB Hub with a yellow warning sign. The Kinect requires a stable Intel USB 3.x driver, and it appears that Windows has replaced my Intel driver with Microsoft’s generic one. I already downloaded the official GTi14 Driver Pack (2024-07-10) from the forum. However, I couldn’t find a folder specifically labeled ‘USB’ inside the package. Could you please confirm: Which folder in the GTi14 driver bundle contains the USB 3.x hub/host controller driver? What is the correct installation order to make sure the chipset, SerialIO, and USB drivers install properly? Right now I have the following folders: 1_Chipset 2_Intel_CSME 3_SerialIO ETU813.3.6.2.3… etc. My main goal is to get rid of the yellow warning on the Generic SuperSpeed USB Hub so Kinect can work again. Any advice or direct driver link would be greatly appreciated. Thank you!

Bin Bin Hi there,please send us a picture of SN on the bottom of the PC. You could try to update the chipset,if it is still not working,please go to Intel website and download the auto-detect program. https://www.intel.com/content/www/us/en/support/detect.html

Hello, Could you share the drivers for Ubuntu 24 LTS please? This is for GTI 13. Thanks!

ubis Hi there,sorry that we do not have drivers for Linux. You could click the website to download the corresponding drivers: https://kernel.org/

GTi Series Driver and BIOS download

Beelink CS-Jane

JonnyFish Okay,we will wait for your further feedback.

Beelink CS-Jane

Daggy Hi there,the BIOS is up to date.

luizpolli

ngne

Hi ngne, how are you? Could you please help me?
How can you enter in bootable mode in Beelink?

Beelink CS-Jane

luizpolli Hi there,may I know the specific issue of your machine?

telektronics

I need full driver suite for GTi13 please, i have alot of unknowns listed in device manager. Serial is B13905AF20295

Beelink CS-Jane

telektronics Hi there,here are the drivers: https://url.bee-link.cn/dCVv

telektronics

the download shows for GTi12 with 12900k cpu will this also work on the 13900k model?

Thanks,

Beelink CS-Jane

telektronics No worries,these two models share the same driver.

CaptainMarcos

Hello everyone, I’ve bought a GTi 14 recently, and I cant use any of the two Ethernet ports, it keeps disconnecting every few seconds. Ive tried changing the head of the cable to a new one and it keeps disconnecting me. The only way for it to work its connecting ethernet through a usbc dock I have here. Please help, I turned off the option to allow the device to turn these ports off to save energy but nothing has changed. Please, I dont want to use a usbc dock while have two free ethernet ports in my brand new beelink. Help anybody please.

Beelink CS-Jane

CaptainMarcos Hi there,please send us a picture of SN on the bottom of the PC.
May I know are you running Windows or Linux?
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS.
Please send us a picture of the main page, we will check if you need to update the BIOS.

CaptainMarcos

Hello, I’m running the original Windows 11 that came with it, I’ve also installed all the requested updates. Next time I turn it off I’ll take the requested pictures ok.

Beelink CS-Jane

CaptainMarcos Hi there,you could also press WIN+R,type msinfo32 and press enter.
Then send us the relevant screenshot.

CaptainMarcos

Isnt it bad to share information like this here?
I can send directly to you.

Beelink CS-Jane

CaptainMarcos Okay,we will reply you via private discussion.

mato.lera

Hi @Beelink CS-Jane
I’m having same issue than @JonnyFish, from time to time the ethernet connection is disconnected and I need to unplug and plug the eth cable to make it work. Should I need a bios update?
Below is some info of my mini pc:

Image description

Thanks!

Beelink CS-Jane

mato.lera Hi there,please send us a picture of the complete SN on the bottom of the PC.
You could send it to the private discussion.So that we can confirm the model and send you the possible solutions.

mato.lera

Hi, this is the SN
Image description

Beelink CS-Jane

mato.lera Hi there,we’ve send you the latest BIOS to priviate discussion,please check it.
May I know have you tested the below solutions yet?
1.In Device Manager, right-click your Ethernet adapter under “Network adapters” -> Properties -> Power Management, and uncheck “Allow the computer to turn off this device to save power.”
2.When the network connection is lost, immediately open “Event Viewer”. Check the “Windows Logs” -> “System” section to see if there are any warnings or errors from the network adapter around the time the connection was lost.

mato.lera

Hi,

Yes, I disabled the power management option and the problem persisted.

Image description

The events regarding this issue in event viewer are the ones below:

Image description

I’ll try with the BIOS update.

Beelink CS-Jane

mato.lera Hi there,please keep us posted.

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