Jackmeove
I’m very sorry to have given you such a bad experience.
Here is our BIOS and driver download center: https://dr.bee-link.cn/
Since the BIOS of different models is not the same, updating the wrong BIOS can turn the machine into a brick. For the safety of the machine, we usually recommend that customers send us the SN code of the machine and screenshots of the BIOS version for inspection. We will send the correct BIOS file and tutorial. It is also by providing us with the SN code to confirm the specific model of the machine that we can offer the customer the relevant documents. Due to different compatibility, it cannot be automatically updated through Windows update. Regarding suggestions on website hosting services, we will provide feedback to the relevant staff. Additionally, you can also contact our email to obtain the driver and BIOS files, and we will reply promptly on working days: support-pc@bee-link.com