Martyn Martyn Hi there,
1.Please update another audio driver https://url.bee-link.cn/xv1s
- Configure Audio Port Behavior
Check Realtek Audio Console (if installed):
Search for Realtek Audio Console in the Start menu.
Under Device advanced settings, look for an option like “Make front and rear output devices playback two different audio streams simultaneously” or “Separate all input jacks as independent input devices”.
Enable this setting to force Windows to treat front/rear ports as separate devices.
No Realtek Console? Install it from the Microsoft Store or via your audio driver package.
- Enable “Headphones” as a Separate Device
Right-click the speaker icon in the taskbar and select Sounds.
Go to the Playback tab.
Plug in your headphones to the front port.
If “Headphones” or “Speakers (Realtek HD Audio)” appears, right-click it and select Enable.
If it doesn’t appear, right-click the empty space and check Show Disabled Devices and Show Disconnected Devices.
- Disable Audio Enhancements
Sometimes enhancements block proper device detection:
Go to Settings > System > Sound.
Select your output device (speakers or headphones).
Under Audio enhancements, toggle it to Off.
- Manually Add Headphones as a Device
If Windows still doesn’t detect the headphones:
Go to Settings > Bluetooth & devices > Devices.
Click Add device and select Everything else.
Plug in your headphones during this process. While this typically applies to Bluetooth, it might trigger detection for wired devices.
- Use a USB Audio Adapter (Workaround)
If the front port still doesn’t register as a separate device, use a USB-to-3.5mm audio adapter. This will force Windows to recognize it as a new audio device with independent settings.
