I purchased a Mini S 12 yesterday and, after running all the regular Windows updates, Windows is now reporting that no product key has been found. Before that, it worked once, then complained about supposedly changed hardware. I haven’t changed any hardware at all, just plugged it in.

SN: BN1004GF01946

Please advise. Do I need a new product key or is there something else I need to do?

Hi there,

Could you please send us a picture of the SN on the bottom of the PC.
The SN you sent is not complete.

  • kbmd replied to this.

    Hi there,

    Please check your private message