Hi! I recently bought the Beelink SER9 with the AMD Ryzen AI 9 HX 370 , but I’m experiencing poor Wi-Fi performance. The mini PC is only about 6 meters from my router, yet it’s getting just 41 Mbps, while my laptop, which is much farther away, gets around 400 Mbps. I’ve already tried everything—updated the drivers, BIOS, reset network settings, uninstall network adapters—but the issue persists. The signal strength shows full bars, so I’m wondering if this could be a factory defect, or is it normal for this model to have such limited Wi-Fi range despite being a newer, high-performance device? Anyone experiencing the same? Intel® Wi-fi 6 AX200 1600MHz Version: 23.60.1.2 Driver Date: 5/1/2024

mslint Hi there Here are some potential solutions: Please uninstall the wifi driver and then resatart the PC to see if it works. Please right click the windows —setting -troubleshooting —other toubleshooters— internet—run , let the PC diagnose the problem and solve it automatically. 3.Please update the driver. Here is the driver source : https://dr.bee-link.cn/?dir= , click the item model , then you can find the related driver. Go to device manager , click the property of the Intel WiFi driver —advanced–choose property 802 ax, value also choose 802 ax. 5.CLR CMOS First, please unplug the power supply and HDMI cable. Secondly, Please hit the “CLR CMOS” button for about 10 seconds. Ten minutes later, plug the power supply and HDMI cable, turn on the PC again, once turn on the PC, you will need more than one minute to wait for the PC to enter the system. See if it works. Please try few more times. 6.Please right click the windows–computer management–double click Services–①Wlan auto config–start the service, ②WWAN Auto config —start the service. 7.Go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished. 8.Here` s a software for you to fix the WIFI issue, see if it works. Please try this software https://mega.nz/file/X7hGVZwb#1tA5wEJhxH8BDtKxeB5qS2ZiIEUByAVZoOnzhSf4-Pg 9.Disable Fast Startup In Control Panel, click the Power Options. Select the Choose what the power buttons do. Uncheck the “Turn on fast startup.”, click save changes.

Hi there, I don’t know if I’m OT here, but I would like to know if to improve the performance of wi-fi and bluetooth it is possible to replace the wireless bluetooth card AX200NGW, Wi-Fi 6 AX200 and BT5.2, with the wireless bluetooth card AX210NGW, Wi-Fi 6E AX210 and BT5.3. Thank you.

SaragoPalissandro Hi there, I am sorry , it might not be possible to replace it with the wireless bluetooth card AX210NGW, Wi-Fi 6E AX210 and BT5.3. but you can use an external wifi card . or we can send you a same wifi card within warranty if nothing works

Now that I have updated both the bluetooth and wifi with the latest drivers from Intel (BT-23.130.0-64UWD-Win10-Win11.exe and WiFi-23.130.1-Driver64-Win10-Win11.exe) it seems to work fine, I had several problems with the bluetooth driver not being recognized with the Logitech mouse which caused malfunctions and everything to move jerkily. So I was wondering if updating the card could be a further improvement.

I recently swapped out the stock Wi-Fi 6 card in my SER9 Pro, because performance was unacceptable: Stock Wi-Fi 6 card: 133 Mbps theoretical in Windows → 20 Mbps real-world peak Wi-Fi 7 card (QCNCM865 + external antenna): 5764 Mbps theoretical → 600 Mbps real-world peak If you have ~$30–40, half an hour, and don’t mind opening your box, the upgrade may be worth it. I’ve tested this under Windows 11, make sure to do some research first if you’re using Linux. Parts and prep: Wi-Fi card: QCNCM865 with external antenna (example: AliExpress link , I got this one) Drivers: Download latest Windows 11 WHQL drivers from Microsoft Update Catalog → FASTCONNECT 7800 A small screwdriver. The WiFi card may come with one included. Steps : Shut down, unplug, and ground yourself. Open the SER9 case: Same process as SSD replacement (look for YouTube guides). Remove SSD & Wi-Fi card: Both sit in the same area. Route antennas: Pass the new antenna leads out through one of the 4 screw holes in the bottom plate (see photo example). Install Wi-Fi 7 card: Connect antennas, seat card firmly. Reassemble: SSD back in, close the case. Install drivers: In Device Manager, update driver manually from the files you downloaded.

SER9 AMD Ryzen AI 9 HX 370 - Wifi Coverage Issue

Beelink CS-June

SaragoPalissandro

Hello there,

1、It’s possible that there are compatibility issues with the mouse brands of Logitech and Beelink. I suggest you try using a mouse of another brand to see if similar problems occur.

As for whether changing the network card can solve the problem, we have not tried this, you can try it.

Have a nice day!

MelvinHtet

Guys, check this out! My Beelink had the same issue, stuck at 10–50 Mbps for months.
With this tweak, I’m now hitting 250–280 Mbps. Super happy!
Big thanks to the Tech Tests & Troubleshooting channel.

Beelink CS-Ian Chan

MelvinHtet Hi there
Thanks for sharing ,But I can`t see the link here!
Image description

dokterdok

I recently swapped out the stock Wi-Fi 6 card in my SER9 Pro, because performance was unacceptable:

Stock Wi-Fi 6 card: 133 Mbps theoretical in Windows → 20 Mbps real-world peak
Wi-Fi 7 card (QCNCM865 + external antenna): 5764 Mbps theoretical → 600 Mbps real-world peak

If you have ~$30–40, half an hour, and don’t mind opening your box, the upgrade may be worth it. I’ve tested this under Windows 11, make sure to do some research first if you’re using Linux.

Parts and prep:

Wi-Fi card: QCNCM865 with external antenna (example: AliExpress link, I got this one)
Drivers: Download latest Windows 11 WHQL drivers from Microsoft Update Catalog → FASTCONNECT 7800
A small screwdriver. The WiFi card may come with one included.

Steps :

Shut down, unplug, and ground yourself.
Open the SER9 case: Same process as SSD replacement (look for YouTube guides).
Remove SSD & Wi-Fi card: Both sit in the same area.
Route antennas: Pass the new antenna leads out through one of the 4 screw holes in the bottom plate (see photo example).
Install Wi-Fi 7 card: Connect antennas, seat card firmly.
Reassemble: SSD back in, close the case.
Install drivers: In Device Manager, update driver manually from the files you downloaded.

Beelink CS-Ian Chan

dokterdok
Hi there
Thanks for your efforts, and sharing this information .
Much appreciated.

Antonio plm

Hi, I have the same PC I bought a few days ago and the same problem… …Unfortunately I have not solved it either with the new drivers or by trying with the older ones mentioned above… it shows little signal at a few meters

Antonio plm

Sorry for my English but I use the translator….anyway trying all the things mentioned above the problem remains for me 😭

Beelink CS-Rose

Antonio plm
Sorry for inconvenience to you.Please send us a picture of SN on the bottom of the PC.

Are there devices near your computer that might interfere with the Wi-Fi signal?

Please try to plug and unplug the network card:https://url.bee-link.cn/sF2l

Antonio plm

SN:BHX375EG70074 I have already downloaded the updated driver package letter B..but the problem persists..

Antonio plm

However, there are no available that affect… also because with the old laptop it works perfectly at the same distance

Antonio plm

*Devices

Beelink CS-Ian Chan

Antonio plm
Hi there
Please try some solutions here :

Please reseat the wifi card inside .
2.If nothing works out , Please email us with your SN code picture and purchase record .
We will replace the wifi card for you within warranty.

Antonio plm

Lo compré hace unas semanas en Amazon. ¿Sigue vigente el problema o debería devolverlo? Gracias.

Antonio plm

Forse il traduttore sbaglia a scrivere … è stato comprato su Amazon … Vale ugualmente la questione o devo procedere al reso su Amazon ? Grazie

Antonio plm

Dove dovrei mandare la mail ? A quale indirizzo esattamente?

Beelink CS-Ian Chan

Antonio plm
Hi there
Please email us here if you have any trouble with PC.
We will respond quickly.
PC after-sales service support: Support-PC@bee-link.com

We can send you a new wifi card to fix it .

Antonio plm

grazie lo faro subito.. ho anche un’ altro problema.. in gestione dispositivi ..dispositivi nascosti ho “ altri dispositivi ” ACP HDA Node CHE NON ME LO IDENTIFICA in più un’ altro sconosciuto potete aiutarmi ? allego foto Image description

Beelink CS-Ian Chan

Antonio plm
Hi there
For other devices driver, You can try these softwares.
Here are some softwares for you to install latest drivers.
Driver Booster (by IObit)：
Driver Easy：

Antonio plm

Image description

Antonio plm

come si può vedere dall’immagine.. risulta tutto aggiornato con driver booster 13.1 pro ma a sinistra mostra ancora quei dispositivi sconosciuti…come posso capire di cosa si tratta? grazie

Beelink CS-Ian Chan

Antonio plm
Hi ，there
If your PC works fine , there`s not necessary to install some drivers .
Some drivers will be installed automatically once you plug in relevant peripherals