Good morning. This pc was a problem since first day. The monitor signal goes off every time i turn on tge light in every room of my home. Perhaps can be ac adapter? Can anyone link me a powerful ad adapter in aliexpress for buy and specs for size and power? Assistance never was helpful for me, so i ask to users. Thanks
Hello there,
Don’t worry, the PC has one-year warranty.
Please send us a picture of SN on the bottom of the PC.
Here are some potential solutions：
①Please take out the RAM ,please clean the contacts of the RAM with a rubber.
Here is the tutorial https://mega.nz/file/XqZX0TIR#_DtO2oa4aRP4bWtvxgKLj4QGhBpQ959cg5U3Yw4u1Cc or [https://url.bee-link.cn/AzzB]
②Please take out one RAM and leave the other one in it to test if the RAM is defective or not.
You can also use Memtest software to test the RAM.
③Please repeatedly press delete key as soon as you turn on the PC, go to BIOS.
Please send us a picture of the Main page, we will check if you need to update the BIOS.
④Please change another power supply.
If you need to purchase a new power adapter, please contact our after-sales service at support-pc@bee-link.com
⑤Overheating. If your PC is overheating, please check if the fan spins. You can also turn off the turbo boost.
Go to control panel —power option—change to High performance— change plan setting—advanced setting —processor power management— change both 100% to 99% , click save.
⑥Update graphics driver: Please uninstall the graphic driver in the device manager and install the new one.
Here is the driver file: https://url.bee-link.cn/SzSO
Have a nice day!
