Hello, i want to buy a SER8 8756HS 32gb/1tb. From where can you send it (to Germany)? Is there a warehouse in the EU. My Email to service@bee-link.com doesnt get answered. Thanks, Mario

Mario 2306 Hello Mario, This is the link to our official website: https://www.bee-link.com/products/beelink-ser8-8745hs If you purchase SER8 8745 and need us to ship it from the warehouse in Germany, we can install it. However, this depends on whether there are SER8 machines in stock in the German warehouse. Please email support-pc@bee-link.com or order@bee-link.com after placing your order stating that you need the machine to be shipped from our warehouse in Germany. Have a nice day!

OK, i’ll do that. Thanks 🖖

Mario 2306 Hello Mario, You are welcome. We are happy to help you. If you have any questions , please feel free to contact us. Have a nice day!

Hi, I have ordered and write an e-mail but there is no answer untill now. Can you please take a look at order number 17116. Thanks Mario

Mario 2306 Hello Mario, We can arrange for your order #17116 to be dispatched from the warehouse in Germany. However, as there is no stock of SER8 8745 32G+1Tb in the German warehouse at present, the stock will be available only after the end of May, that is, two or three weeks later. May I ask if you are willing to wait? Have a nice day!

Yes, i already knew that. I can wait. It would be great if you can change the color to grey, something went wrong during order prozess.

Got Email, everything ist done. Thanks.

Mario 2306 Hello Mario, You are welcome. We are happy to help you. If you have any questions , please feel free to contact us. Have a nice day!

Hello! We are interested in purchasing two SER8 units to be shipped to Greece. To avoid import taxes, we would prefer the units to be shipped from a warehouse located within the European Union. Could you please inform us when the SER8 will be available in your EU warehouse?

Armor-64 Thanks for your support and love. Please tell me what type of machine you need. (RAM, SSD, plug type, color)We will check whether there is stock in the European warehouse. You can send your reply to our after-sales email: support-pc@bee-link.com

Info about EU Warehouse

TiTi

I wrote to support, no one has written yet. So we’ll see

Achi0809

TiTi yes if you get any news lmk

TiTi

They should ship today, so we’ll see.

Achi0809

I really hope so lmk if you got your tracking info I will update you if I get some new info

Beelink CS-June

TiTi and @Achi0809

Hello there，

Sorry for the trouble.

May I ask what your order number is?

We can help look up the information.

For specific order shipping, please send an email to orders@bee-link.com

Have a nice day!

Achi0809

Beelink CS-June hello yes of course my order number is #33152 could you please give me some infos about my order please?

Beelink CS-June

Achi0809

Hello there,

Our warehouse staff expect to ship the machine you ordered today.

Due to the time difference, we are waiting for the warehouse staff to provide us with the corresponding order package tracking number.

We will send you an email immediately after we receive the tracking number of the order package.

Have a nice day!

TiTi

Hi, you’ve written to me this for the umpteenth time, my order number is #34385. So where is the truth, when will you ship it from the EU warehouse? I’ve never experienced waiting a month after payment in any e-shop before….

Beelink CS-June

Achi0809

Hello there,

Thank you for your cooperation and waiting.

If you have any questions , please feel free to contact us.

Have a nice day!

TiTi

Hello there,

Sorry for your waiting.

Our staff has already contacted you by email.

We expect to dispatch your order package today.
It is expected that the package tracking number will be sent to you in the next few days.

Have a nice day!

Achi0809

So I’ve written to the support email too they too they send me 3 mails today one stating that the package is probably going to be sent somewhat next week then 1 hour later another email telling me I will get a 15$ money back for the trouble and then 5 hours later I got another mail telling me that the package has been sent out to me and that I will get the tracking number either tomorrow or at latest on Monday let’s see if I don’t get an tracking number on Monday I will refund my order and if it doesn’t arrive till Tuesday or Wednesday I will know for sure that they didn’t sent my package today … so let’s see

Achi0809

Hello again so the pc arrived today!
That’s good news so thanks for helping me out
dear Beelink Employee
What about you TiTi did you got any news about your package yet ?

TiTi

Hi, nothing yet, not even a tracking number

Beelink CS-June

TiTi

Hello there,

Our staff did send an email to explain the logistics status of your order package.

We will send you the logistics tracking number information of the package by email as soon as possible.

Thank you for your understanding and waiting.

Have a nice day!

Achi0809

Hello there,

I have already sent you the tracking number of your order package via private message. Please check the information.

Have a nice day!

Achi0809

Hey mine didn’t have I tracking number too even know I just look out of curiosity on the website it still states that my package is being prepared for delivery.
Write the email that they have for orders and tell them you want news of the package this helped me at least!

Saint Michael

Hi Beelink,

I’m also curious: no shipping update since I paid for my GTi14 on Nov 4th: 36193. Could you let me know when it will be shipped?

Kind regards,
Timo

Beelink CS-June

Saint Michael

Hello there,

Thank you for purchasing the Beelink machine.

We have dispatched your order package today.

It is expected that the tracking number of your order package will be notified to you by email within this week. Please pay attention to the email information.

Have a nice day~

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