Clorinde Hello there,
Please send us a picture of the SN on the bottom of the PC.
Here are some potential solutions:
1.Please clear the CMOS. Please turn off the PC , unplug the power supply, and put the pin in the pinhole and press it for about 10 seconds , restart the PC after ten minutes. Here is the tutorial [https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms]
Make sure that the distance between the PC and the router is less than 6 meters.
Please uninstall the wifi driver and then resatart the PC to see if it works.
Please right click the windows —setting -troubleshooting —other toubleshooters— internet—run , let the PC diagnose the problem and solve it automatically.
5.Please update the driver. Here is the driver source : https://dr.bee-link.cn/?dir= click the item model , then you can find the related driver.
Go to device manager , click the property of the Intel WiFi driver —advanced–choose property 802 ax, value also choose 802 ax.
Please make sure your WIFI signal is full.
8.Please right click the windows–computer management–double click Services–①Wlan auto config–start the service, ②WWAN Auto config —start the service.
9.Please go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished.
10.Please try this software [https://mega.nz/file/X7hGVZwb#1tA5wEJhxH8BDtKxeB5qS2ZiIEUByAVZoOnzhSf4-Pg] or [https://url.bee-link.cn/meE5]
Right click windows –go to settings—network & internet—-Advanced network settings–network reset–reset now
Please go to device manager, then uninstall the WIFI driver, restart the PC.
