Hey users, I am having an issue attaching a 3.5mm jack to my laptop. Before installing Windows 11, everything was working fine, but since installing Windows 11, I am facing this issue. I have reset my PC many times, but the problem never goes away. I would really appreciate it if someone could help me find a solution.

    Sidh124t Hi there,

    Please send us a picture of the SN on the bottom of the PC.
    1.Please right click window–click “”setting“—Sound—-more sound setting –click “playback”–right click speaker—properties–controller information —properties—update the driver. You also need to check if the speakers is disabled or not in the playback setting.

    1. Here is alternative to troubleshoot the audio problem. https://thegeekpage.com/fix-this-device-cannot-start-code-10-error-in-sound-devices-on-windows-10/#:~:text=%E2%80%9CThis%20device%20cannot%20start.,driver%20installed%20on%20your%20computer.

    2. Here is the driver for you to update,

    Here is the driver :https://dr.bee-link.cn/?dir= click the item model , then you can find the related driver.

    1. Please turn off the PC , unplug the power supply, and press the CMOS button (or put the pin into the CMOS pinhole and press it ) for about 10 seconds , restart the PC after ten minutes. Here is the tutorial [https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w]( or [https://url.bee-link.cn/5FdW]