EQR5 no booting

budoka

Hi,

I bought a Beelink EQR5 through Amazon. It powers on and the BIOS loads fine, but Windows doesn’t boot — the mini PC’s power light stays on, but the video signal is lost.
I tried accessing Recovery Mode and used all the available options, including Startup Repair, but none of them worked — it still fails to start.

I also tried repairing it using a USB drive, but the issue remains. After that, I installed Windows 10, but it’s still not working.

What can I do? thanks in advance!

I’m attaching the last loading view before it fails

Image description

budoka

Well… I changed the HDMI cable and now it’s working!

Unfortunately, the cable that came with the mini PC doesn’t work properly…

support13

budoka

Sorry for the late reply. I’m very glad that the machine works normally after the cable was replaced. If the power cord was broken. You can contact our after-sales email. We can apply for a power cord for you during the warranty period. This is our email address: support-pc@bee-link.com