Ser6 Pro USB4 / eGPU

winner_joiner

I have the beelink ser6 Pro, mini PC and just bought an eGpu Case. the PC’ doesn’t recognize it. With the USB cable from the eGPU, it is not even registered. With an different UsbC Cables I get a warning that the USB C connection is to slow and can cause issue, but the eGpu is not recognize, I just see a device ASM246X that can be ejected. I tried:

updating al AMD drivers (with auto updater), no change
different USB-C cables, no change
windows updates / tried to update drivers of dives, no change
Is this an issue of the eGpu-Dock or GPU or the mini PC? sadly I don’t have a second device to test this. :(

support7

The eGpu-Dock, the GPU and the mini PC could all be the cause.

Please send us a picture of SN on the bottom of the PC .

First, Please turn off the PC , unplug the power supply, and press the CMOS button (if no CMOS button, please put the pin in the CMOS pinhole and press it ) for about 10 seconds , restart the PC after ten minutes. Here is the tutorial https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms or https://url.bee-link.cn/5FdW

Please uncheck the save energy in the device manager—universal serial bus controller–USB hub—properties–power management—uncheck “Allow the computer to turn off the device to save power”