My SER6 MAX recently died. It started freezing or restarting, and then it couldn’t boot. It couldn’t repair and got stuck at 4% consistently.
I tried switching the RAM modules, trying with one module in each slot, I tried with both RAM modules in this way. No luck.
I bought a new m2 and tried installing but similar to repair it got stuck - at 5%.
I tried updating bios, but no change.
I then tried setting EDC and TDC with supposedly safe values I found in various support threads, but I made a mistake and instead of setting 90A I set 90mA. Ridiculously low values, but the effect was that the install could go through and the system could run reliably. I connected a network drive and saved all my data.
I then tried increasing the values doubling at run, and max TDC was at 9600 (EDC 12800). I assume after this value some means that some kind of control is happening and whatever it does triggers the problem.
Is this a known issue with a known fix, or do you think the HW is broken?
Unfortunately, it is1½ years old, so no chance for a replacement under warranty, I assume.
Should I just retire the SER6 in slowest mode and let it some sort of slow file backup server?
I hesitate to buy a ser8/9 if this is a recurring problem with the devices.