MLee2025
Hello there,
Don’t worry, the PC has one-year warranty. Please send us a picture of the purchase record.
After checking, your BIOS is already the latest version.
Here are some potential solutions: First, Please turn off the PC , unplug the power supply, and press the CMOS button (if no CMOS button, please put the pin in the CMOS pinhole and press it ) for about 10 seconds , restart the PC after ten minutes. Here is the tutorial https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms or https://url.bee-link.cn/5FdW If the problem persists, please try other solutions:
①Please take out the RAM ,please clean the contacts of the RAM with a rubber. Here is the tutorial https://mega.nz/file/XqZX0TIR#_DtO2oa4aRP4bWtvxgKLj4QGhBpQ959cg5U3Yw4u1Cc or [https://url.bee-link.cn/AzzB]**
②Please take out one RAM and leave the other one in it to test if the RAM is defective or not.** You can also use Memtest software to test the RAM.
③Please change another power supply.**
④Overheating. If your PC is overheating, please check if the fan spins. You can also turn off the turbo boost. Go to control panel —power option—change to High performance— change plan setting—advanced setting —processor power management— change both 100% to 99% , click save.
⑤Update graphics driver: Please uninstall the graphic driver in the device manager and install the new one. Here is driver for SER7 7840: https://url.bee-link.cn/wPts. Here is tutorial: https://url.bee-link.cn/wEmk
Best regards!
Yue
Customer Support
