Beelink GTi14 Ultra AI PC Intel® Core™ UItra 9 185H - microphone Issue

SMART

Please note that I was buying the “Beelink GTi14 Ultra AI PC Intel® Core™ UItra 9 185H” Order #6925 but the microphone not working please can you send for me the driver I hope the issue only softwate not hardware as I try to download the full driver but showing need 1 days to complete the download then after 6 hours the download stop due network error.

SMART

I was download the driver but still the issue not resolve please advise me for this issue.

support1

SMART Hi there,

Please send us a picture of SN on the bottom of the PC.
① Are you using our original operating system ?
② What is your current BIOS option ? Please send us a picture of the main page of the BIOS.