Hello Beelink Support Team, I recently purchased a Beelink SER6 Pro with the following details: Model: SER6 Pro (Ryzen 9 6900HX) Wi-Fi module: Intel Wi-Fi 6 AX200 Serial Number (SN): C88455HF10747 Current BIOS Version: HPT.8xxx.SER8.V029.P8C0M0C15.13.Link Issue: The device cannot connect properly to 5GHz Wi-Fi networks, and the 2.4GHz network is extremely unstable (frequent disconnections every few seconds). Operating systems tested: Ubuntu 24.04 and Windows 11 (same issue on both). Actions already attempted: Updated Intel Wi-Fi drivers on Windows Reinstalled linux-firmware on Ubuntu Issue persists on both bands Could you please verify if my unit requires a BIOS and EC firmware update to fix this issue? If yes, could you provide the correct BIOS files and instructions for my specific device version (SN above)? Thank you very much for your support.

Request for BIOS and EC firmware update for Beelink SER6

vivinfor

Hello Beelink Support Team,

I recently purchased a Beelink SER6 Pro with the following details:

Model: SER6 Pro (Ryzen 9 6900HX)
Wi-Fi module: Intel Wi-Fi 6 AX200
Serial Number (SN): C88455HF10747
Current BIOS Version: HPT.8xxx.SER8.V029.P8C0M0C15.13.Link
Issue: The device cannot connect properly to 5GHz Wi-Fi networks, and the 2.4GHz network is extremely unstable (frequent disconnections every few seconds).
Operating systems tested: Ubuntu 24.04 and Windows 11 (same issue on both).
Actions already attempted:
- Updated Intel Wi-Fi drivers on Windows
- Reinstalled linux-firmware on Ubuntu
- Issue persists on both bands

Could you please verify if my unit requires a BIOS and EC firmware update to fix this issue?
If yes, could you provide the correct BIOS files and instructions for my specific device version (SN above)?

Thank you very much for your support.

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