DarkBox397 cpuファンの清掃のために基盤を取り外したのですが、そのあと電源をつけるとオーディオが取り外されましたとRealtekから通知が来てそのあと3.5mmジャックが動作しなくなりました。Windowsをリセットしてみましたがやっぱり駄目でした。これは物理的に壊れてしまったのでしょうか、それともソフトウェアの問題ですか?
support10 DarkBox397 Hello there, Could you please send us a picture of SN code at the bottom of machine ? Here are some potential solutions: 1.Please right click window–click “”setting“—Sound—-more sound setting –click “playback”–right click speaker—properties–controller information —properties—update the driver. You also need to check if the speakers is disabled or not in the playback setting. Here is alternative to troubleshoot the audio problem. https://thegeekpage.com/fix-this-device-cannot-start-code-10-error-in-sound-devices-on-windows-10/#:~:text=%E2%80%9CThis%20device%20cannot%20start.,driver%20installed%20on%20your%20computer. Please uninstall the audio driver in the device manager and install the new one. Here is the driver :[https://dr.bee-link.cn/?dir=] click the item model , then you can find the related driver. Please turn off the PC , unplug the power supply, and press the CMOS button (or put the pin into the CMOS pinhole and press it ) for about 10 seconds , restart the PC after ten minutes. Here is the tutorial [https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w] or [https://url.bee-link.cn/5FdW] Have a nice day!