Kyle2745 Hello, I bought this computer to be able to use both of my 4k monitors through the HDMI cables. Only one is working. I even tried the other monitor in both ports and it is not showing up. What is causing this?
support11 Kyle2745 First,please unplug the power supply and HDMI cable. Please press the pinhole of “CLR CMOS” with a pin for about 10 seconds.Ten minutes later, plug the power supply and HDMI cable, turn on the PC again. Here is the tutorial https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms If the above method does not work, please contact us at:support-pc@bee-link.com
jtoddfrog The EQR6 is incapable of maintaining 2 monitors. I have to reset the CMOS 100 percent every single time I power the pc off. Is there another solution that actually works where it will permanently recognize both monitors on boot?
support11 jtoddfrog Can you provide the SN code of the machine? We will send you the corresponding driver and you can try to install it.
