GTi14 bluetooth

Marke123

Hi, on my new GTi14 Ultra (Bios v204) with EX Dock I cannot get bluetooth enabled in Windows or Ubuntu 24.04. I did not change any bios settings except 2 related to the video selection for my eGPU and to enable PCie5 for the external eGPU according to the doc file provided by Beelink support.

I cannot get bluetooth to turn on because the operating system reports no devices available. On Ubuntu if I open the console and use the command “hciconfig -a” to show devices I see the output below, which shows the device as being down, but

hci0:   Type: Primary  Bus: USB
        BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
        DOWN 
        RX bytes:0 acl:0 sco:0 events:0 errors:0
        TX bytes:4 acl:0 sco:0 commands:1 errors:0
        Features: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
        Packet type: DM1 DH1 HV1 
        Link policy: 
        Link mode: PERIPHERAL ACCEPT

If I try the command “sudo hciconfig -a hci up” to bring up the device that fails with error message “Can’t init device hci0: Connection timed out (110)”.

Why is the device not available?

Marke123

There was a typo on my previous message above. This ““sudo hciconfig -a hci up” should have been this: ”“sudo hciconfig -a hci0 up” .