eve My serial number is Y58004IF50412 What is the name of this model? Because I dont see a Ser5 Pro folder in your download. I want all drivers and bios to update and the name to search up in the downloads correctly please thank you
support10 Hello Eve, Could you please send us a picture of SN code at the bottom of machine ? Could you please take a picture of the BIOS main screen of your machine for us to see? Then we will see if your BIOS need to update. We need two complete lines of the SN serial number and BIOS picture to send the correct BIOS file. Here is the driver file: https://mega.nz/folder/agkDyYJR#IdBuES-SQi37XHEe37gTuA Have a nice day!
support10 Hello Eve. Your BIOS is the lastest. If you have any questions during the use of the machine, please feel free to contact us. Have a nice day!